Rescheduling & canceling appointments can only be done independently without support from our office up to 24hrs before your appointment start time. You will only need to contact us to reschedule an appointment after the 24hr mark. It's your responsibility to provide 24hr notice by phone to cancel, reschedule or change appointments. Lots of time and energy go into preparing for your appointment, and this policy protects our ability to offer this level of care.